60 day satisfaction guarantee Order by 2pm for next day delivery 250.000 + satisfied customers
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QUESTIONNAIRE
Find the right kit for your lawn
QUESTIONNAIRE
Describe your lawn-goals and we will help you find the right kit for your goals
Question 1/2
  • How healthy is your lawn?
    1. A. My lawn looks good
    2. B. I have a lot of moss and/or weeds
    3. C. It has bare and/or yellow spots
    4. D. It needs to be thoroughly renovated
  • What goal do you want to achieve?
    1. A. Maintaining the lawn in Spring
    2. B. Maintaining the lawn in Summer
    3. C. Maintaining the lawn in Autumn
    4. D. Scarifying the lawn
    5. E. Repairing the lawn
    6. F. Renovating the lawn
    7. G. Overseeding
  • Are mosses and/or weeds present in your lawn?
    1. A. There are weeds in my lawn
    2. B. There are mosses in my lawn
    3. C. I have both mosses and weeds in my lawn
  • What do you think caused the yellow or bare spots?
    1. A. Mosses and other fungi have nestled in my lawn during the Winter
    2. B. My lawn struggled with severe drought
    3. C. There is a lot of shade on my lawn, causing the grass to grow less well
    4. D. My lawn is frequently walked on (e.g., by pets or children)
    5. E. My lawn is scorched
  • Is your lawn highly acidic?
    1. A. Yes
    2. B. No
    3. C. I don’t know
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What lawn size do I have?

Order by 2PM for next day delivery

The shipping schedule below shows when you can expect your package in the United Kingdom. Shipping to some postcodes in the Highlands, the Islands, and Northern Ireland may take longer.

Ordered before 2PM onFirst possible delivery moment on*
MondayTuesday
TuesdayWednesday
WednesdayThursday
ThursdayFriday
FridaySaturday
SaturdayMonday
SundayMonday

*Delivery times may vary on public holidays

FREE UK delivery over £65

We will do everything we can to send your package as soon as possible.

Shipping costs:
Order amountShipping costs in the
United Kingdom*		Shipping costs in remote
areas of the United Kingdom
£0 – £49,99£4.99£9.95
Above £50Free£4

*Some postcodes within the United Kingdom have a remote area supplement.

Our Satisfaction guarantee

The legal guarantee

For all purchases at MOOWY, the legal guarantee applies. This means that our products must meet what you can reasonably expect. In addition, we offer additional guarantee that you can use up to 60 days after receiving your order.

Our promise

At MOOWY, customer satisfaction is paramount. Every day, we strive to make our customers happy by delivering high-quality products with fast and personal service. We want to help everyone create a beautiful, lush, and vital lawn. If you are not satisfied with our products, we are happy to help you find a solution!

How does the satisfaction guarantee work?

If you are not satisfied with the quality of our products, please contact us. Send an email with the reason for your dissatisfaction, and together we will find a solution. Understand that the effectiveness of our products depends on various factors, as it remains natural after all. This additional guarantee is valid for up to 60 days after receiving the product.

In the email, we would like to receive the following information:

For grass seed, fertilizer, and other lawn-related products:

  • Your order number.
  • Why you are dissatisfied.
  • The steps you have taken.
  • A photo of the complete lawn.
  • An overhead photo of the lawn, taken from about 1 meter high.
  • A clear close-up of the lawn, so that we can assess the germination of the grass seeds.

For other products:

  • Your order number.
  • Why you are dissatisfied.
  • A photo of the problem, if applicable.

Where does the satisfaction guarantee apply?

Our satisfaction guarantee applies to everything we can influence, such as the quality of our products and packaging. You can expect your product(s) to be delivered undamaged to your home. We aim to ship your order as quickly as possible according to the indicated shipping schedule. In exceptional cases, there may be delays due to logistics partners, over which we unfortunately have no control.

The mentioned conditions are not binding for exercising the right of withdrawal. Our additional satisfaction guarantee does not affect the legal guarantee. It is only valid if you report your dissatisfaction within 60 days of delivery.

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