100% Satisfaction guarantee or money back 
Order by 2PM for next day delivery 
FREE shipping on order over £ 45 
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Order by 2PM for next day delivery
The shipping schedule below shows when you can expect your package in the United Kingdom. Shipping to some postcodes in the Highlands, the Islands, and Northern Ireland may take longer.
| Ordered before 2PM on | First possible delivery moment on* |
|---|---|
| Monday | Tuesday |
| Tuesday | Wednesday |
| Wednesday | Thursday |
| Thursday | Friday |
| Friday | Saturday |
| Saturday | Monday |
| Sunday | Monday |
*Delivery times may vary on public holidays
Important! Due to COVID-19 (coronavirus) and the measures we have to take, combined with a higher demand, it may take us longer to send your package. Additionally, the delivery times for courier services are longer than normal. We will do everything we can to send your package as soon as possible.
FREE UK delivery over £45
Important! Due to COVID-19 (coronavirus) and the measures we have to take, combined with a higher demand, it may take us longer to send your package. Additionally, the delivery times for courier services are longer than normal. We will do everything we can to send your package as soon as possible.
We will do everything we can to send your package as soon as possible.
| Shipping costs: | ||
|---|---|---|
| Order amount | Shipping costs in the United Kingdom* | Shipping costs in remote areas of the United Kingdom |
| £0 – £45 | £4.99 | £9.95 |
| Above £45 | Free | £4 |
*Some postcodes within the United Kingdom have a remote area supplement.
100% Satisfaction guarantee or money back
Our promise
Customer satisfaction comes first at MOOWY. We strive to make our customers happy every day.
We do this by providing the best quality products, with fast service and personal advice. We want to help everyone produce a beautiful, full, and luscious lawn. If you’re not 100% satisfied with your MOOWY products, we’ll give you your money back.
How does the 100% satisfaction guarantee work?
We think you’re going to love our products. But if you are not 100% satisfied, you can request a refund. Send us an email, telling us why you’re dissatisfied, and we’ll search for a solution together. The success of our products depends on a range of factors – this is nature we’re dealing with, after all. If we can’t find a suitable solution for you, we will refund the purchase amount.
What does the 100% satisfaction guraantee apply to?
This applies to everything that we at MOOWY influence, such as the quality of our products and packaging. You can assume that your order will be delivered to your home undamaged. We ensure that your order is shipped as soon as possible (as indicated in our shipping schedule). In exceptional cases your order may be delayed by our logistics partners – unfortunately we have no influence over that.
The above conditions do not affect your statutory rights.
