100% Satisfaction guarantee or money back Order by 10:45PM for 48h delivery FREE UK delivery over £35
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    Order by 10:45PM for 48h delivery

    The shipping schedule below shows when you can expect your package in the United Kingdom. Shipping to some postcodes in the Highlands, the Islands, and Northern Ireland may take longer.

    Ordered before 10:45 PM on First delivery moment on*
    Monday Wednesday
    Tuesday Thursday
    Wednesday Friday
    Thursday Saturday
    Friday Tuesday
    Saturday Tuesday
    Sunday Tuesday

    *Delivery times may vary on public holidays

    FREE UK delivery over £35

    Important! Due to COVID-19 (coronavirus) and the measures we have to take, combined with a higher demand, it may take us longer to send your package. Additionally, the delivery times for courier services are longer than normal. We will do everything we can to send your package as soon as possible.

    We will do everything we can to send your package as soon as possible.

    Shipping costs:
    Order amount Shipping costs in the
    United Kingdom*
    Shipping costs in remote
    areas of the United Kingdom
    £0 – £35 £5.95 £9.95
    Above £35 Free £4

    *Some postcodes within the United Kingdom have a remote area supplement.

    100% Satisfaction guarantee or money back

    Our promise

    Customer satisfaction comes first at MOOWY. We strive to make our customers happy every day.

    We do this by providing the best quality products, with fast service and personal advice. We want to help everyone produce a beautiful, full, and luscious lawn. If you’re not 100% satisfied with your MOOWY products, we’ll give you your money back.

    How does the 100% satisfaction guarantee work?

    We think you’re going to love our products. But if you are not 100% satisfied, you can request a refund. Send us an email, telling us why you’re dissatisfied, and we’ll search for a solution together. The success of our products depends on a range of factors – this is nature we’re dealing with, after all. If we can’t find a suitable solution for you, we will refund the purchase amount.

    What does the 100% satisfaction guraantee apply to?

    This applies to everything that we at MOOWY influence, such as the quality of our products and packaging. You can assume that your order will be delivered to your home undamaged. We ensure that your order is shipped as soon as possible (as indicated in our shipping schedule). In exceptional cases your order may be delayed by our logistics partners – unfortunately we have no influence over that.

    The above conditions do not affect your statutory rights.

     

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